How can we help?

Help & FAQs

Getting Started

Do you service my area?

We are currently exclusive to the area of Delaware County, Pennsylvania. We get many requests for the Philadelphia area and parts of New Jersey but unfortunately we do not provide service there at that time. We will soon!

What is included in a standard cleaning?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

How much will it cost?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Do you bring your own cleaning supplies, products and equipment?

Yes, we supply all supplies for your appointment.

Can I request special tasks or extras?

Yes! We will call you 2-3 days prior to your booking to confirm details of your booking and give you the chance to provide us with any special requests you may have. We will accommodate to the best of our ability.

Manage Your Account

How do I log into my account?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

How do I book my first appointment?

You can book your first cleaning by going to our Book Now link or calling 484-441-3024.

Pricing & Policies

Can I apply a coupon to an existing appointment?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Trust & Safety

Can I trust my cleaning professional?

All of our cleaners are professional cleaners who have been cleaning for many years. They are screened in person, background checked and hold appropriate credentials.

What happens if something goes wrong during my appointment?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Is my billing information kept safe and secure?

Absolutely. Your billing info is secure. A hold will be placed on the card 1-2 days prior to day of service and charged after your service is completed.

What is your 100% satisfaction guarantee policy?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

What is your refund policy?

Our cleaners work hard and their time is valuable. We are unable to offer refunds for our services.